Fast internet for the house, the office or the event.

When you pick the device up we block €49.90 on your card with the shop’s own terminal. It is a hold, not a payment: nothing is charged. When you bring the device back we release it at the counter and email you the time. Your bank can take five to ten days to show it again.

The hours for the model we rent are written on this page, next to the device, and come from the maker. In practice a full day of maps and messages is fine; streaming video all afternoon drains it faster. Charge it overnight with any USB charger, or keep a power bank with you.

If it stops working, walk into any of our shops and we swap it on the spot. If it is lost or comes back damaged, we use the deposit, in part or in full up to €49.90, and email you the reason with a photo. The SIM inside is ours: a device that is not returned stops working.

Yes. Pick it up in Florence and hand it back in Naples or Capri, or the other way round: any of our shops takes it, during opening hours, nine to eight every day. Choose the return shop when you book, or change it later from your rental page. No online operator can offer this.

It uses the Italian mobile network, like a phone with a local SIM: fast in towns and on the main lines, slower in tunnels and in remote valleys, where phones struggle too. The speed we test at the counter is what the device does in the shop; on the move it varies with the network.

Yes. Extend from your rental page before the return time: the difference is charged to the same card and the new return date goes on your rental. If you simply bring it back late, each day or part of a day costs the daily price of the device, taken from the card on file.

Yes, to an address in Italy or to a hotel or B&B with a reception, with a tracked parcel and a prepaid return label in the box. For shipped rentals nothing is blocked: we keep the card you pay with on file and only use it if the device is not returned or comes back damaged.

If you travel alone with a recent phone and only need data on it, probably yes: an eSIM costs about the same per day and there is nothing to carry or return. A hotspot wins for two or more people, for a laptop or a camera, and when you want to keep your own number for calls.