Numbered lockers · staff 9–20
09:00–20:00 daily
- Santa Maria Novella station · 200 m · 2 min walk
- Duomo · 700 m · 9 min walk
from €6.90 / day
Book here
Staffed shop · CCTV 24/7 · 200 m from Santa Maria Novella
Leave the bags with us.Go see Florence.
200 m from Santa Maria Novella, a person at the counter 9 to 20, from €6.90 a bag.
Free cancellation up to 24 h before · No booking fee · Receipt for every bag
live · rec
Luggage area · cam 02
Recorded 24/7 · staff on site 9–20
From €6.90 per bag for a whole day; €9.90 for a big suitcase.
Why travellers pick us
- 4.6 · 408 Google reviews
- Nearly 20 years in Florence
- Staff at the counter 9–20, every day
- Free cancellation up to 24 h before
Pocket wifi from €4.99 a day plus €10.00 activation, €149.90 deposit released at return
5g and 4g pocket wifi · at the counter or at your hotel
We connect you.
A 5G pocket wifi from €4.99 a day, the same price as 4G. Pick it up two minutes from the station or have it delivered to your hotel with no shipping cost, and hand it back on your way out, in Florence, Naples or Capri.
Not sure? Answer three questions.
Travelling alone with a recent phone? An eSIM may suit you better. We’ll tell you.
our locations
Where can I leave my bags? You see the address and the photos before you pay.
Our nearest shop is at Largo Fratelli Alinari 27, 200 m from Santa Maria Novella, about 2 minutes on foot. Staff lock your bag in a numbered locker and give you a receipt; collect it any time before 20:00, from €6.90 a bag. Every point below shows street, photos and hours before you pay.
Numbered lockers · staff 9–20
09:00–20:00 daily
- Santa Maria Novella station · 230 m · 3 min walk
- Florence airport (FLR) · 15 min · tram T2
from €6.90 / day
Book here
Numbered lockers · staff 9–20
Lockers · attendant 9–20
09:00–20:00 daily
- Molo Beverello hydrofoil terminal · 329 m · 4 min walk
- Municipio metro station (line 1) · 342 m · 5 min walk
from €6.90 / day
Book hereNeed a hand? Someone answers from 9 to 20, every day: Largo Alinari +39 055 936 4341 · Via Santa Caterina da Siena +39 055 012 7147 · Capri centro +39 081 304 8758 · Molo Beverello +39 393 989 4049
where your bag goes
You know exactly where your bag goes.
This is the part the marketplaces skip. Your bag is not left with whoever happened to sign up as a partner: it goes into a numbered locker in our own shop, under a camera, with a person there all day.
Our own shops, on the street
Largo Alinari, two minutes on foot from Santa Maria Novella station.
A person at the counter
In Capri as in Florence, somebody is behind the counter from 9 to 20, every day.
live · rec
Luggage area · cam 02
Recorded 24/7 · staff on site 9–20
Lockers, locked by our staff
At Via Santa Caterina and in Capri too: numbered lockers that only the staff open and close.
Numbered lockers at Largo Alinari
At Largo Alinari each bag goes into a numbered locker inside the shop; the staff lock it, and unlock it when you come back.
security
Is my luggage safe? A person by day, cameras around the clock.
A cheap locker is unattended by design. Our points are not: someone is there all day, the premises are on camera, and your receipt is matched to your booking.
A person on site, 9 to 20
Every point of ours is staffed for the whole opening time: someone takes your bag, someone hands it back, someone answers the phone.
Cameras everywhere
The shops are filmed 24/7 and the Naples terminal is filmed too. The footage is there if anything ever needs checking.
A receipt, every time
Your bag is matched to your booking code and you leave with a receipt. Nobody collects without one of the two.
Our own premises
No partner counters, no warehouse on the edge of town. You see the street, the photos and the opening hours before you pay.
- Florence
- Numbered lockers inside both shops, opened and closed only by our staff. See the point
- Naples
- Locked lockers inside the Molo Beverello terminal, with our attendant beside them and the terminal’s own security staff. See the point
- Capri
- Numbered lockers in our shop in the centre, opened and closed only by our staff. See the point
pricing
How much does it cost? A whole day for €6.90
The price on the site is the price at the counter. It includes everything. Luggage is priced per bag, and the cheapest bracket is applied automatically: an eight-hour stay is billed as one day, never as eight hours.
€6.90
a day, cabin bag
€9.90 a big suitcase
Price stops after 3 hours. Stay 3 hours or 11, you pay the same.
| bag size | up to 1 h | up to 3 h | most travellersper day |
|---|---|---|---|
| Small bagup to 55 × 40 × 20 cm | €2.00 | €5.00 | €6.90whole day |
| Large bagover 55 × 40 × 20 cm | €3.00 | €7.00 | €9.90big suitcase |
| Oversizeskis, bicycles, pushchairs | Not on the price list. Call the shop before you come and we will tell you honestly whether there is room. | ||
| rental period | price per device |
|---|---|
| 1 day | €4.99 |
| 1 week | €24.90 |
| 2 weeks | €44.90 |
| 1 month | €55.90 |
€49.90 deposit: we block it on your card and release it when you bring the device back. We only charge it if the device doesn’t come back. How the pocket wifi works
Book your storage
- Free cancellation up to 24 h before drop-off
- No booking fee · refunded in full if you cancel in time
Brackets explained, with worked examples: the full luggage storage price list.
us and the apps
Us or a luggage app? The same four facts, side by side
Figures read on the operators’ own pages on 28 October 2026, the same source and date as our full comparison.
| Fact | Luggage apps (Bounce, Radical, Stasher) | Europe Rent WiFi |
|---|---|---|
| Who keeps your bag | Partner shops, hotels and other local businesses | Our own staff, in our own shop |
| Address shown before you pay | No: the exact address arrives after you pay | Yes: street, photos and hours are on this page |
| Price per day | “From” €1.49 to €1.95 on their Florence pages; partners near the station showed €3.50 to €3.90, plus any service fee | €6.90 cabin bag, €9.90 big suitcase |
| Price after 3 hours | Depends on the partner | It stops: 3 hours or 11, the same |
reviews
4.6 ★ on Google · 408 reviews across our shops
What travellers wrote after picking up their bags Read them on Google
“10/10 place to store luggage. The owner was super helpful and kind and luggage was secure in lockers.”
Jack Y.
Largo Alinari, Florence · July 2026 · via Google Reviews
“Faisal was very friendly and helpful with our luggage storage. Excellent location with good price very near the train Station”
Terri M.
Largo Alinari, Florence · June 2026 · via Google Reviews
“Would definitely recommend this shop to anyone leaving their luggage within Florence. Very reliable and friendly!”
Sarah B.
Via Santa Caterina, Florence · April 2026 · via Google Reviews
“Great place to store luggage! Right outside the train station and bus station - very central. Faisal was very helpful, and flexible with the times (especially great as there was a train strike and we had no idea when we were leaving). Highly recommend”
Jessica B.
Via Santa Caterina, Florence · September 2025 · via Google Reviews
“Very helpful; secure place to keep luggage while waiting for check-in. Close to train station; highly recommend.”
Lesley N.
Largo Alinari, Florence · May 2025 · via Google Reviews
“Left 3 bags for 4 hours. Reasonable price and friendly service. Also very close to the tram for the airport so perfect for us”
Christine H.
Largo Alinari, Florence · November 2024 · via Google Reviews
Cruise ship in Livorno? You can do Florence in a day without dragging a suitcase around.
Train to Santa Maria Novella, two minutes to our shop, back on board in time. The train takes between 1 h 15 and 1 h 40, and we tell you the last safe pick-up time for the way back.
questions
Straight answers, including the awkward ones
Is my luggage really safe?
In Florence and Capri your bag goes into a numbered locker in our own shop, opened and closed only by our staff, who are there from 9:00 to 20:00, with CCTV recording 24/7. At Naples port it goes into a locker, with our attendant beside it and cameras in the terminal. Keep cash, jewellery and passports with you.
What if my train is late and you are closing?
Call the shop while it is still open: the number is in your confirmation. If you reach us before 20:00, someone is at the counter. If you cannot, the bag stays locked in the shop overnight, under camera, and you collect it from 9:00 the next morning; the extra time is charged at the normal price list, at the counter.
Can I pay at the counter instead of online?
Yes. You can walk in during opening hours and pay at the counter, when there is room. Booking online does two things the counter cannot: it holds a space for you and freezes the price you saw. In high season the shops are busiest in the morning and around midday, so with a fixed train it is safer to book.
Is my bag insured?
There is no separate insurance policy. As custodians under the Italian Civil Code (articles 1766 and following) we answer for loss or damage caused by our fault, as written in section 8 of the terms. What protects the bag day to day is the locker, the staff and the cameras. Keep cash, jewellery, passports and medicines with you.
Can I leave oversize luggage?
The price list has two sizes: small, up to 55 × 40 × 20 cm, and large, anything bigger than that. Skis, bicycles, pushchairs and other oversize items are not on the list, so call the shop before you come and we will tell you honestly whether there is room.
What are the opening hours?
Every point is open from 9:00 to 20:00, every day of the year, and you can drop off or collect at any time within those hours. Bags cannot be collected outside them: the shops are staffed rather than self-service, and in Naples the lockers stay closed after 20:00 until the next morning.
How much does it cost?
€6.90 a day for a cabin-size bag, up to 55 × 40 × 20 cm, and €9.90 for a big suitcase. Under an hour a small bag is €2.00, under three hours €5.00 (€3.00 and €7.00 for a big one). After three hours the price stops and you pay the day.
Can I cancel, and do I get my money back?
Yes. Cancellation is free up to 24 hours before your drop-off time, from the link in your confirmation email, and the payment is refunded in full. You do not need to call or give a reason. Inside those 24 hours, call the shop and we will look at your situation.
Collection by someone else, the Pisa shop, pocket wifi and more: all questions about luggage storage.
Leave the bags with us.
From €6.90 a day, free cancellation.
Book your storage
Staff on site 9–20 at every point · 200 m from Santa Maria Novella